Privacy Policy

Effective date: August 9th, 2023.


  1. Personal Data We Collect

  2. How We Use Personal Data

  3. How We Disclose Personal Data

  4. Cookies and Other Tracking Technologies

  5. Your Choices

  6. Security of Personal Data

  7. Children’s Privacy

  8. Links to Other Websites

  9. Updates to This Policy

  10. Information for Individuals Outside of the United States

  11. How to Contact Us

This Privacy Policy is provided by Delphia Research Inc. and its affiliates (“Delphia," "we," "us," or "our") and sets out:

  • What kind of personal data we may collect from you when you visit our website at or use our mobile application (collectively, the “Platform”);

  • How and why we collect and use your personal data;

  • Why we may disclose personal data within Delphia and with other organizations; and

  • The rights and choices you have when it comes to your personal data.

This Policy applies to personal data collected from individuals who browse, use, and otherwise engage with the Platform and participate in surveys.

  1. Personal Data We Collect

In this section, we explain what personal data we may collect when you use the Platform.

When you engage with the Platform, we collect personal data directly from you, automatically when you use the Platform, or from our service providers or third parties:

  • Identifiers, such as unique personal identifiers, online identifiers, email address, account name, and other information you provide when you create your profile;

  • Personal Records, such as phone number, age, and gender;

  • Commercial Information, such as purchasing or consuming histories or tendencies;

  • Geolocation Data, such as real-time information about the precise or approximate location of your device (GPS and network-based);

  • Professional- and Employment-Related Information, such as job title, affiliated company, and previous work experience;

  • Internet and Electronic Network Activity, such as the type of browser and operating system, browser and clickstream history, IP address or mobile device identifier, app usage information, unique device identifiers and device characteristics, and information regarding advertisements that you have interacted with, viewed, or accessed;

  • Preference Information, such as your setting and sharing preferences;

  • Activity, such as the content you create, the types of content you view or interact with and how you interact with it, metadata about your content, the features you use and how you use them, the hashtags you use, and the time, frequency, and duration of your activities;

  • Connections, such as followers, other individuals and communities you’re connected to and interact with and information about third-party services and individuals you may interact with; and

  • Information From Third-Party Services and Users, such as information about the third-party services and users who interact with our Platform and, if you interact with the Platform through a third-party service, we may collect information about your third-party account and profile (such as your username, profile picture, IP address, and the name of the third-party service on which you are registered), your content (such as when you allow users to follow, interact with, reshare, or have mentions in your posts), and your interactions (such as when you follow, interact with, reshare, or have mentions in posts).

This data may be combined and linked with data from other sources. Please note that we or third parties may collect personal data about your online activities over time and across different devices and online properties when you engage with the Platform. For more information, see the Cookies and Other Tracking Technologies section below.

  1. How We Use Personal Data

The ways in which we use your personal data vary depending on your relationship with us and the ways in which you engage with us and/or the Platform. For example, we may use your personal data for:

  • Account Registration, including creating an account, providing account functionalities, and managing your account information;

  • Communications, including contacting you regarding services, billing, transactions, marketing, and other business purposes; receiving and responding to your feedback or issues; and understanding how you interact with our communications to you;

  • Transactions, including providing you with our services, processing payments for services provided through the Platform, and carrying out related business activities.

  • Surveys, including understanding and analyzing your opinions;

  • Platform Interaction, including identifying you when you visit our Platform; monitoring and analyzing Platform trends and usage; helping us improve the Platform; and ensuring the Platform operates efficiently.

  • Marketing and Advertising, including sending marketing and promotional materials relating to our products, services, sales, or promotions and providing behavior-based and targeting advertising.

  • Business Purposes, including as necessary for internal administrative purposes and to manage our relationships.

  • Security, including preventing, investigating, identifying, or taking any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates or may violate applicable laws, regulations, or legal process and our policies.

  • Legal Obligations, including complying with applicable laws, regulations, or legal processes as well as industry standards and our company policies; and

  • Corporate Restructuring, including evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us is among the assets transferred.

  1. How We Disclose Personal Data

The ways in which we disclose your personal data may vary depending on your relationship with us and the ways in which you engage with the Platform. We may share your personal data:

  • With our affiliates, business partners, and vendors that provide services on our behalf, including companies that we rely on to process transactions or deliver content; parties that use our services to collect and develop insights; and companies that provide web analytics, data processing, advertising, email distribution, payment processing, and other services;

  • As necessary to comply with any legal process; respond to requests from public and government authorities; enforce our terms and conditions; protect our operations, rights, privacy, safety, or property, and/or that of you or others; and allow us to pursue available remedies or limit the damages that we may sustain; or

  • With any successor to all or part of our business in the event of a merger, acquisition, divestiture, change of control or liquidation of Delphia or part of its business (or in anticipation of such an event) that we may share data in connection with that transaction.

We also may share your personal data if you direct us to share the information or otherwise consent to the sharing.

  1. Cookies and Other Tracking Technologies

We use cookies, web beacons (or pixel tags or clear GIFs), tracking scripts, and other types of tracking technologies (collectively “Cookies”) on our Platform to collect and analyze information about individuals’ interactions with the Platform. The Cookies we use are placed by us or by our vendors. We (and our vendors) may link the information collected by Cookies to other information collected about you.

Cookies may carry out various functions; for example, they may store information to help our Platform function properly; recognize your device when you visit our Platform again; and help us understand your use of our Platform over time. We may use Cookies to: enhance your experience on our Platform by improving navigation speed; recognize your preferences, so that you do not need to enter the information each time you visit our Platform; customize your browsing experience on our Platform by showing you information more likely to be relevant to you; learn about your visit to our Platform, for example, by collecting information about which pages on our Platform you viewed or links you clicked and how you interacted with our content during your visit or over multiple visits; or deliver advertisements, customize advertisements, and track advertising campaign efficiency.

We may also use certain web analytics services, such as Google Analytics, to help us understand and analyze how individuals use our Platform. For more information on how Google Analytics uses data collected through our Sites, visit

We may offer third-party integrations on our Platform. If you choose to connect a third-party account to our system, you should refer to that party’s privacy policy for information on how your personal data is collected, used, and protected.

We may contract with service providers to help us analyze activity on our websites, our chat functionality, and mobile apps as applicable, through session replay technologies to help us understand and analyze how individuals use our services, and to improve the services. These technologies may collect the following types of information, among others: IP address; screen size; device type (unique device identifiers); browser information; geographic location; and preferred language.

We are not responsible for opt-out processes provided by external parties.

You may also opt out of certain tracking technologies by visiting the opt out services by the Digital Advertising Alliance. You can also visit Ad Choices (US). Opting out through these services does not mean you will no longer receive advertising from us, or when you use the Internet.

Depending on your device settings, you may also opt out of certain interest-based advertising through your device’s "Limit Ad Tracking" or equivalent feature. Refer to your device for more information on this opt-out functionality. You may be able to adjust or reset the advertising identifiers on your mobile device in the device settings.

You can set your browser to refuse Cookies, but if you do so, you may not be able to access or use portions of our Platform, and certain offerings on our Platform may not function as intended.

  1. Your Choices

Email Marketing. We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use email marketing service providers to manage and send emails to you.

Accessing, Deleting, and Changing Your Personal Data. Depending on your interaction with us, you may have certain rights related to the information we collect. Please contact us at to exercise such rights.

  1. Security of Personal Data

We use reasonable administrative, technical, and physical measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. Please note that because transmission via the Internet and online digital storage is not completely secure, we cannot guarantee the security of any information we may have collected from or about you through our websites.

  1. Children’s Privacy

The Platform is not intended for, nor targeted to, children under 17, and we do not knowingly collect any personal data from children under 17. If we become aware that an individual submitting information is under 17, we will delete the information in accordance with applicable law.

  1. Links to Other Websites

Our Platform may from time to time contain links to and from other websites. If you follow a link to any of those websites, please note that those websites should have their own privacy notices and that we do not accept any responsibility or liability for those websites. Please check those privacy notices before you submit your information to those websites.

  1. Updates to This Policy

We may update our Policy from time to time. We will notify you of any changes by updating the effective date on this page. You are advised to review this Policy periodically for any changes.

  1. Information for Individuals Outside of the United States

If you are visiting the Platform from outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using the Platform, you acknowledge your personal data may be transferred to and processed in jurisdictions outside your own as described in this Policy. Please be aware that the data protection laws and regulations that apply to personal data that is transferred to the United States or other countries may be different from the laws in the country where you are located.

  1. How to Contact Us

If you have questions about this Policy, you can contact us via email at

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© 2023 Backchannel